The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To improve the services we offer
- To communicate effectively and in a timely manner
We use the information that you have given us in order to:
- Provide clear and concise information
- Communicate effectively and in a timely manner
We may share this information with Lincolnshire NHS organisations and partner organisations within the Lincolnshire Health and Care System.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting lhnt.
lincolnshirepeoplehub @nhs.net - We have a contractual obligation.
- We have a legal obligation.
- We have a vital interest.
- We need it to perform a public task.
- We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep names and contacts details for one year. We will then dispose your information by removing from our database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at lhnt.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at lhnt.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://
How we use cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, and sometimes provide useful information to the owners of the site.
There are some cookies necessary to this site functioning, such as logging in and interacting with our accessibility toolbar. These cookies will usually remove themselves when you close your browsing session. More information can be found in the ‘Necessary cookies’ section.
We use some additional cookies, such as Google Analytics, to help us gather information and improve the website. You have the option to deny use of these cookies; more information can be found in the ‘Additional cookies’ section.
You can find more information on managing and deleting cookies on About Cookies.
Necessary cookies
The following cookies are necessary to our site functioning.
| Cookie | Purpose | Expiry |
|---|---|---|
| cookieconsent_status | Persistently records your option regarding additional cookies. | 1 year |
| CONCRETE5 | Allows the website (CMS or Content Management System) to record if the user is logged into an account on the website. | End of browsing session |
| CONCRETE5_LOGIN | Allows the website (CMS) to record if the user is logged into an account on the website. | End of browsing session |
Necessary accessibility cookies
The following necessary cookies allow the functions within our accessibility toolbar to work optimally.
| Cookie | Purpose | Expiry |
|---|---|---|
| accessibility-controls | Records option regarding additional cookies. | End of browsing session |
| saveFontSize | Allows the website (CMS) to record if the user’s font size selection. | End of browsing session |
| contrast-mode | Allows the website (CMS) to record the user’s contrast mode selection. | End of browsing session |
| googtrans | Allows the language of page content to be changed and records the language selected. | End of browsing session |
Additional cookies
The following third-party cookies are used for analytical and media purposes.
If you do not accept use of these additional cookies, some third-party media content – such as YouTube, Vimeo or Google Maps – may not load on this website.
Analytics cookies
In order to help us to improve the content, format and structure of this website we record and analyse how visitors use the using Google Analytics.
You can read Google’s extensive information on data practices in Google Analytics.
You can opt-out of Google Analytics on our website by denying additional cookies or by using the Google Analytics Opt-out Browser Add-on.
| Cookie | Purpose | Expiry |
|---|---|---|
|
_ga |
Distinguishes user for Google Analytics. |
2 years |
|
_gid |
Distinguishes user for Google Analytics. |
1 day |
|
_gat |
Throttles request rate for Google Analytics. |
1 minute |
|
_ga_{ID} |
Persists session state for newer versions of Google Analytics. |
2 years |
|
_gat_gtag_UA_{ID} |
Persists session state for older versions of Google Analytics. |
1 minute |
|
__utma |
Distinguishes user and session for Google Analytics. |
2 years |
|
__utma |
Distinguishes user and session for Google Analytics. |
2 years |
|
__utmc |
Determines new session or visit for Google Analytics. |
End of browsing session |
|
__utmz |
Stores traffic source for Google Analytics. |
6 months |
Embed cookies
We may use embeds from YouTube, Google Maps or Vimeo on our site to display content. That content uses the following third-party cookies. Where possible, we will use privacy-oriented settings to ensure as few cookies as possible require consent.
These additional cookies that remain, and the content from which they stem, will not display on the site unless you choose to ‘Accept additional cookies’.
| Cookie | Source | Purpose | Expiry |
|---|---|---|---|
|
CONSENT |
YouTube (.youtube-nocookie.com) |
Google cookie tracking consent with analytics and/or ad integration. |
2 years |
|
CONSENT |
Google Maps (.google.com) |
Google cookie tracking consent with analytics and/or ad integration. |
2 years |
|
__cf_bm |
Vimeo (.vimeo.com) |
Vimeo ClouldFlare layer which filters out requests from bots. |
30 minutes |