Primary Care People Promise

What is the NHS People Promise?

The NHS People Promise is a national initiative that is aligned with the NHS Long Term Plan, the NHS Long Term Workforce Plan, the NHS People Plan 2020/2021 and the Lincolnshire Primary Care People Plan.  The People Promise comprises of seven elements which are illustrated in the graphic below:

More information about the NHS People Promise can be found here: NHS England » Our NHS People Promise

Watch TV Doctor Dr Amir Khan and NHS staff working in a broad range of roles across the country explain the NHS People Promise:

 Our NHS People Promise (Full length, BSL) - YouTube

The seven elements and wording of the People Promise have come from national staff engagement activities where staff working in various healthcare roles, in a range of healthcare settings, identified the things that matter to them most in improving their experiences in the work that they do. 

The NHS People Promise is also aligned to the NHS Staff Survey and the NHS General Practice Staff Survey (GPSS) as a means of measuring how staff experience impacts on their working lives.  All staff employed by the NHS are invited to take part in the annual staff survey. 

In order to deliver on the NHS People Promise Plan, NHS England have commissioned People Promise Managers in NHS organisations throughout the UK. Lincolnshire Primary Care have been successful in becoming part of the NHS People Promise Exemplar Programme – Cohort two. We have two newly appointed People Promise Managers in post, on a job share basis, delivering on a staff engagement focused NHS People Promise Action Plan. This NHS People Promise Action Plan will work alongside the Lincolnshire Primary Care Attraction, Recruitment and Retention Strategy. 

Our People Promise Action Plan

Over the coming 12 months, we will be implementing a broad range of targeted actions to help embed the NHS People Promise across Lincolnshire Primary Care. Please do keep an eye out for communications with further details. All communications will feature the People Promise graphic displayed at the top of this web page.

Have Your Say -

The People Promise is all about you. We would love to hear your thoughts on how you would like to see the People Promise embedded into Lincolnshire Primary Care. To learn more about your People Promise managers  - Meet our People Promise Managers :: Lincolnshire One Workforce (oneworkforcelincs.co.uk)

Please contact us by email: Helen.ashwell2@nhs.net or Ruth.pollock@nhs.net

People Promise Resources - 

This section of the NHS People Promise page aims to provide a library of resources for managers and staff looking to implement different elements of the People Promise within their own practice or PCN. This library of resources will be added to over the coming months.